FAQs

Return and Exchange Policy

 We do not allow returns and exchanges for hygienic purposes.

  

Mode of Payment

Paypal, Bdo, Paymaya, G-cash, Palawan, Cebuana Lhuillier, M Lhuillier.

You may send us your receipt of payment via email for us to process your order: mermaidcatalogue@gmail.com

 

Shipping Fee

Our fixed shipping rate is Php75 regardless of your location and item quantity.

 

Delivery Time

2-3 days delivery. We’ll process your order once we confirm your receipt of payment.

 

Meet Ups

Meet ups are exclusive in Davao area only. Our payment options include “Meet ups: Davao” and we’ll send you the details once we receive your order.

 

Size Chart

You may click on the item and look for the size chart under the item’s description/details.

 

Physical Stores

We’ve stopped our operations in all of our partner concept stores. All orders should be placed online.

 

 

 

Return and Exchange Policy

 We do not allow returns and exchanges for hygienic purposes.

  

Mode of Payment

Paypal, Bdo, Paymaya, G-cash, Palawan, Cebuana Lhuillier, M Lhuillier.

You may send us your receipt of payment via email for us to process your order: mermaidcatalogue@gmail.com

 

Shipping Fee

Our fixed shipping rate is Php75 regardless of your location and item quantity.

 

Delivery Time

2-3 days delivery. We’ll process your order once we confirm your receipt of payment.

 

Meet Ups

Meet ups are exclusive in Davao area only. Our payment options include “Meet ups: Davao” and we’ll send you the details once we receive your order.

 

Size Chart

You may click on the item and look for the size chart under the item’s description/details.

 

Physical Stores

We’ve stopped our operations in all of our partner concept stores. All orders should be placed online.

 

 

 

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